PRIVACY POLICY

Introduction

At United Hospitality Management (UHM), we respect the privacy of our clients and partners. This Privacy Policy elucidates how we handle, process, and share your personal data. It’s a testament to our commitment to ensuring a transparent and trustworthy environment for our stakeholders.

Identity & Contact Details

Trade Name: United Hospitality Management (UHM)

Legal Name: UIP Hospitality Management, S.A.

NIPC: 515077143

Headquarters: Empreendimento Pine Cliffs, Pinhal do Concelho, Albufeira, Faro

Contact: For any inquiries related to your personal data, please reach out to dpo@unitedhospitality.com

Purpose & Basis of Data Processing

We collect and process your data for various purposes:

Client Management: Ensuring fulfillment of our agreements, offering personalized services, and maintaining our commitments.

Marketing: Providing you with updates on our services and offers, upon your consent.

Profiling: Improving our offerings based on your preferences and feedback. Rest assured, no profiling will result in any legal or significant implications for you.

Complaints and Feedback: Addressing your concerns and continually enhancing our services based on your feedback.

Supplier Management: Fulfilling our obligations and contracts with our suppliers and subcontractors.

Data Retention

Your data will be retained based on the purpose:

Clients: Up to 10 years or as stated by applicable laws.

Marketing: Up to 25 years, unless you withdraw your consent.

Profiling: 25 years, subject to your right to object.

Complaints & Feedback: Up to 12 months or until resolution.

Suppliers: 25 years, as necessary for contractual purposes.

Data Sharing & Transfers

We value your privacy and limit data sharing:

Within UHM: For enhanced service delivery and addressing your needs.

Third-party service providers: Strictly for essential services, with guaranteed data security.

Audits: For internal and external auditing, ensuring confidentiality.

All data processing happens within the European Union, guaranteeing adherence to GDPR standards.

Your Rights

You have the right to:

Access, modify, or erase your data.

Limit or object to certain types of processing.

Obtain and reuse your data.

Withdraw consent for specific operations.

Cookie Usage

To enhance your online experience, we use cookies, which are small files storing user preferences. All data collected is aggregated and ensures user anonymity.

Contact & Queries

For questions, concerns, or exercising your rights, please contact: dpo@unitedhospitality.com

Updates

This policy may be updated periodically. We advise regular check-ins to stay informed about our commitment to your privacy.